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PAYERS - FAQ's
 
QUESTIONS FREQUENTLY ASKED BY PAYERS

1. What is ONENET PPO?

OneNet PPO is a comprehensive Network of physicians, hospitals, and health care practitioners who provide quality health care services. Payers lease the OneNet PPO network for their members, to obtain a quality health care network that allows members to minimize their health care cost.

 

2. When are the OneNet PPO Member and Professional Services Departments available to answer my questions?


The OneNet PPO Member and Professional Services Departments are available 24 hours a day, 7 days a week, 365 days a year to answer all your claims, repricing and network-related questions.

 

3. What services are available on the OneNet PPO Web site?

 

4. How do I obtain an OneNet PPO Provider Directory?

Click here to obtain customized Directory of Health Care Professionals, or call our Professional Services Department at 1-800-342-6141 to request a regional customized directory. OneNet PPO also distributes the Directory of Health Care Professionals to claims administrators. Directories are also available in CD ROM format. For all directory orders, please fax your requests to Susie Campbell at 1-240-379-1074.

 

5. How do I submit a request to recruit a physician or health care practitioner into the OneNet Network ?

OneNet PPO welcomes the opportunity to work with all participating payers in identifying physicians and other health care practitioner. Please contact your designated account manager or call at 1-800-884-5188.